Professor Chen's research focuses on cross-cultural differences and similarities in employees' behaviors and attitudes. She has compared the ways in which employees in different cultures react to performance feedback, relate to their own groups and other groups, and negotiate with their business counterparts. Her recent work examines how employees obtain, maintain, and experience status and power in their different cultural environments, and in globally diverse settings. She also looks at how status concerns affect leadership effectiveness and influence business interactions across cultures.
Chen has been published extensively in leading psychology and management journals, including Psychological Review, Journal of Personality and Social Psychology, Journal of Experimental Social Psychology, Administrative Science Quarterly, Management Science, Organizational Behavior and Human Decision Processes, and Organization Science. Prior to joining Johnson, she was on the faculty at the Stern School of New York University and Rutgers Business School. Professor Chen also has extensive experience in senior executive education around the world.
Chen earned her PhD in psychology from Columbia University. Her work received the Best Paper Award from the Organization Behavior Division of the Academy of Management in 2002 and the Best Micro Best Paper Award at the International Association of Chinese Management Research in 2008. She has been on the editorial board of the Academy of Management Review, the Management and Organization Review, and Organization Science. She is currently editing the special issue at Organization Science on "attaining, maintaining, and experiencing status in organizations and markets."