Cornell University The Johnson School at Cornell University

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March 2006 Table of Contents

Articles
Emotional Intelligence, Cognitive Intelligence, and Job Performance
Stéphane C?té and Christopher T. H. Miners Abstract

Building a Pathway to Cooperation: Negotiation and Social Exchange between Principal and Agent
William P. Bottom, James Holloway, Gary J. Miller, Alexandra Mislin, and Andrew Whitford Abstract

Explaining Compassion Organizing
Jane E. Dutton, Monica C. Worline, Peter J. Frost, and Jacoba Lilius Abstract

Should We Stay or Should We Go? Accountability, Status Anxiety, and Client Defections
Michael Jensen Abstract

Book Review Essay

9/11 and the Challenges of Public Management
National Commission on Terrorist Attacks: The 9/11 Commission Report: Final Report of the National Commission on Terrorist Attacks upon the United States

Steven Kelman

Other Book Reviews

Joanne Yates: Structuring the Information Age: Life Insurance and Technology in the Twentieth Century
Asaf Darr

Takeshi Inagami and D. Hugh Whittaker: The New Community Firm: Employment, Governance and Management Reform in Japan
Christina Ahmadjian

Alfred D. Chandler, Jr. and Bruce Mazlish, eds.: Leviathans: Multinational Corporations and the New Global History
John Stopford

Stephen Ackroyd, Rosemary Batt, Paul Thompson, and Pamela S. Tolbert, eds.: The Oxford Handbook of Work and Organization
Steve Vallas

Constance Perin: Shouldering Risks: The Culture of Control in the Nuclear Power Industry
Todd R. LaPorte